Project Continuity Insurance

Project Continuity Insurance (Expert-on-Retainer)

External process supervision and ready-made Continuity architecture for companies that want to make their margins independent of PM turnover.

Your insurance policy against PM turnover. Transitioning from intuitive structures to systemic operational resilience.

Secure your projects, margins, and client relationships before a key manager resigns, goes on sudden sick leave, or an unexpected reorganization occurs within the company.

I act as an external Process Architect and Auditor – I do not replace the PM in daily tasks or takeover an executive role. I install a system in your company that eliminates chaos, and in the event of staff changes, I personally accompany the organization and supervise the Project Handover and Takeover in accordance with the highest market standards.

It’s too late to build standards when the fire has already started.

Most companies are unwilling to pay for expensive systems and training when their team is stable and PM turnover is low or zero. However, business scenarios can be unpredictable. Sudden resignations, long sick leaves, unforeseen circumstances, internal promotions, or abrupt reorganizations – the reasons for turnover vary.
Leadership turnover is a fact – Chaos is a choice

The result of not having a system in place to secure project continuity is always the same: gigantic operational costs. When procedures are lacking, you pay for chaos: knowledge leaves the company with the manager, a new person takes weeks to onboard, and a confused client begins to doubt your professionalism. The absence of a system at a critical moment costs far more than preventative project protection.

System Architecture: What does Project Continuity Insurance consist of?

The service is designed in a transparent two-stage model (just like classic business insurance): you pay a fixed, low premium for system protection, and the activation fee is incurred only when you initiate an emergency procedure.

PART 1: STANDING SUBSCRIPTION

Price: Fixed monthly fee (min. 6-month contract)

When do you pay? Monthly, ensuring prevention and company resilience.

What’s included?

• Month 1: In-depth initial audit (Initial PCS Gap Mapping Audit).

• Months 2–6+: Monthly, 1-hour Health Check of the project portfolio.

• Database Access: Full license for proprietary toolkits, checklists, and templates

• 24h SLA Guarantee: My immediate advisory availability on business days in case of sudden PM turnover.

PART 2: IN CASE OF EMERGENCY - Emergency Takeover & Handover Supervisor

Price: One-time activation fee (Action Fee) per project

When do you pay? Only at the moment of actual turnover or crisis.

What’s included?

• Exit-Documentation Audit: Asynchronous review and reconciliation of project documentation.

• Supervised Handover Procedure: My assistance as an external auditor overseeing the PM-to-PM handover process.

• 72h Readiness Review: Verification of the new leader’s knowledge status and a readiness report for the Management Board.

• Q&A Support: Asynchronous online assistance for the new PM during the first 3–5 days.

Why is this model beneficial for your organization?

Radical onboarding acceleration: Instead of several weeks of chaos, the new PM achieves full decision-making capacity in a few days. You save thousands of zlotys on the salary of an employee who would normally be learning the project blindly.
Protection of company knowledge: Project and client relationship information belongs to the company’s system, not to the private memory of employees.
Low entry cost (Policy Model): You don’t invest gigantic budgets in advance training. You pay a low subscription fee, and a full PCS Gap Mapping audit is included in the first month of cooperation.
Premium Image with the Client: Manager changes proceed seamlessly and as planned. You demonstrate corporate maturity to the client, not operational panic.

Business Economic Calculation

The cost of one unsuccessful PM turnover (loss of momentum, implementation errors, client churn) in the IT industry averages PLN 50,000 – 150,000. The subscription model is a fraction of this amount, amortizing in the first month thanks to a complete Gap Mapping audit.

Minimum contract period: 6 months
Strict limits: Because I personally guarantee 24h SLA and the highest audit quality, I simultaneously serve a maximum of 5 companies under the subscription model.

The business continuity infrastructure I install in your company

Under the subscription contract (min. 6 months), you are not buying an “empty promise,” but concrete, tangible resources that remain within your organization:

- - - Initial Gap Mapping Audit (Month 1): An in-depth, asynchronous audit of your current projects. I identify information gaps and hidden knowledge within PMs’ minds. You receive a map of risks and recommendations in black and white.
    - License for the Proprietary Project Continuity System along with the Project Takeover & Handover Kit: A ready-made process architecture (handover/takeover templates, advanced checklists, exit-interview scripts, protocols – PCS Toolkit) that I integrate with your ecosystem.
    - Monthly Operational Resilience Review: A regular, 1-hour review of the project portfolio status. We monitor team workload and catch warning signs before a crisis occurs.
    - 24h SLA Guarantee in Emergency Mode: My constant readiness and priority initiation of the Project Takeover supervisor procedure within 24 hours of reporting a staff change.

What is the Emergency Takeover Supervisor procedure?

It’s your red safety button. By paying the subscription, you gain the right to it, but you activate it only when the need actually arises (sudden departure, illness, reorganization). If the team is calm in a given month, the procedure “sleeps,” and you pay only for system protection.

However, if turnover occurs and you decide to activate the procedure, I step into the role of your Supervisor, and we operate according to a clear plan:

STEP 1: 24h Response and Strategic Positioning (Day 1)

Immediately upon notification, we contact you by phone or email. We must quickly analyze the situation: what caused the turnover, the departing person’s mood, and where the greatest risk lies. The entire action plan and priorities for the critical first 72 hours depend on this single conversation.

STEP 2: Supervision, Mediation, and Knowledge Protection (Days 2–3)

As an external Supervisor, I take on the burden of coordinating this change, acting entirely asynchronously:

Communication bridge: If the situation requires it, I mediate discussions about turnover between the departing PM, the Management Board, the production team, and even the Client, ensuring full professionalism and calm.
Knowledge extraction: I assist the departing manager (or your internal PMO/Management Board, if the person is no longer there) in extracting the most important information. We package and secure critical project knowledge before it irrevocably disappears.
Takeover Protocol: I prepare an official project handover and Project Takeover protocol that clearly documents the factual status.

STEP 3: Project Status Audit (Handover Day)

On the day of the official “changing of the guard,” I conduct an independent closing audit. You receive clear information on whether there are any hidden errors or “skeletons in the closet” in the project that your new employee would have to deal with.

STEP 4: Handover Readiness Check & Assistance (First 14 days)

I do not leave the new person to their own devices.

I verify the new PM’s (or the person temporarily taking over from the PMO) level of preparation. I check if they genuinely understand the budget, schedule, and risks.
For the first 14 days, I provide asynchronous online expert support to the new leader. I act as their mentor and “second pair of eyes” – answering questions and helping them smoothly and confidently transition into their new responsibilities.

🚩 WAŻNE: Gdzie leży granica mojej odpowiedzialności?

Czego NIE robię: Nie wchodzę w rolę Interim PM-a. Nie przejmuję operacyjnego prowadzenia projektu, nie prowadzę codziennych spotkań (statusów, daily) z Twoim zespołem deweloperskim i nie rozmawiam bezpośrednio z Twoim klientem o bieżących taskach.

Co robię, gdy PM odchodzi, a Ty nie masz jeszcze następcy? Jeśli sytuacja jest krytyczna i nie masz nowego PM-a na zastępstwo, nie zostawiam Cię z tym samej. Jako twój Supervisor:

Wchodzę we współpracę z Twoim PMO, Dyrektorem Operacyjnym lub wyznaczonym zespołem.
Pomagam Wam asynchronicznie zabezpieczyć, zamrozić i „zapakować” krytyczną wiedzę o projekcie, zanim stary PM zniknie.
Tworzę dla Twojego wewnętrznego zespołu tymczasowy scenariusz przetrwania, aby wskazana przez Ciebie osoba (np. Scrum Master, Line Manager) mogła bezpiecznie kontrolować projekt na czas rekrutacji nowego PM-a.

Aktualna dostępność na ten kwartał: 3 wolne sloty.

Sprawdzimy podatność Twoich projektów na rotację i zweryfikujemy, czy kwalifikujesz się do programu Project Continuity Insurance.

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